IPAK

SmartHCM Transforming HR and Payroll Operations at International Packing Ltd (IPAK)

Summary:

International Packing Ltd (IPAK) is a pioneer name in the packaging business. The existing SAP HR and Payroll system was becoming a constraint in many ways. The existing system was not flexible and was quite an expensive product to maintain. A solution that would be cost-effective and could be customized as needed was the need of the hour; hence, SmartHCM. When IPAK replaced SAP with SmartHCM, they achieved not just savings but value in terms of operational effectiveness through SmartHCM’s dynamic request management system, customizable workflows, and abilities through its mobile app. This case study details how SmartHCM transformed IPAK’s HR and Payroll operations to meet their specific requirements, thereby increasing overall efficiency.

Company Description:

International Packing Ltd (IPAK) is an admired industry leader in packaging with a worldwide reputation for its products and quality. With diverse employee strength across different locations, IPAK has to manage their HR and Payroll function very effectively and in a hassle-free manner. Earlier, they were running on a tool based on SAP, which was relatively expensive to maintain and also not flexible. So, they were in need of a more flexible and adoptable solution within their budget.

Selection of SmartHCM:

With SAP, they faced high operational costs and had limited customization options. The management of IPAK decided that they needed an HR and Payroll System that was more efficient. After examining several systems in the market, they chose SmartHCM. Its comprehensive features, lower cost of implementation, and flexibility were some of the major reasons IPAK opted for SmartHCM. SmartHCM can deliver a dynamic request management system for the user with customizable workflows. This feature was more than enough to accommodate all the needs of IPAK.

Partnering with SmartHCM:

The collaboration with SmartHCM was a strategic decision for IPAK. It kicked off with a proper and detailed analysis of the HR processes prevailing in IPAK and the pain points therein. SmartHCM’s team worked closely with the HR department of IPAK to understand their needs. This collaboration went beyond the simple change from SAP to SmartHCM. It was about an upgrade in the HR capabilities of IPAK to realize a perfect alignment with the strategic objectives of the company.

Challenges:

Of course, the road to change was bumpy. The major challenges during the changing process from SAP to SmartHCM were as follows:

• Data Migration: Migrating the vast data from SAP to SmartHCM was a daunting task which needed meticulous planning and seamless execution.
• Customization Needs: IPAK needed a high level of customization to suit their unique HR processes and workflows.
• User Adoption: It is critical that the workforce adapts to the new system and makes maximum use of it.

Implementation

The implementation of SmartHCM at IPAK went through the following steps, one after the other:

• Data Migration: A dedicated team from SmartHCM carried out this process with accuracy and completeness.
• Customization: SmartHCM included dynamic workflows and forms that were customized to address the needs of IPAK. This involved the design of many forms to support different HR processes.
• Training: Full-fledged training was held for the HR team of IPAK and employees to make sure that the new system was well adopted.
• Mobile App Integration: SmartHCM launched a mobile app and now the entire workforce at IPAK has access to HR services, irrespective of their physical location.

Results

The implementation of SmartHCM brought notable benefits to IPAK:

• Cost Savings: Replacing SAP with SmartHCM resulted in substantial cost savings, which helped finance other strategic initiatives.
• Enhanced Efficiency: The dynamic request management system and customizable workflows were well-utilized by HR functions. They improved the work process, thus reducing administrative burden and enhancing the overall efficiency of work.
• Increased Accessibility: With the introduction of a mobile app, employees were enabled to access HR services at their convenience, which enhanced their user experience and engagement.
• Customization and Flexibility: The ability to customize forms and workflows for exactly what IPAK needed made SmartHCM much more flexible than SAP.

Conclusion:

The partnership of International Packing Ltd. and SmartHCM demonstrates that a strategic change in HR and Payroll Systems may bring immense improvement in efficiency, cost saving, and satisfaction of the users. Selecting SmartHCM addressed the company’s requirement for a more configurable and cost-effective solution. It changed the aspect of their HR operations and the future of the company. SmartHCM’s innovation and support have led to enabled HR success for IPAK, with the real value seen by having chosen the correct technology partner.