Frequently Asked Questions

Choose SmartHCM for its comprehensive, cloud-based platform that combines advanced features with user-friendly functionality. Seamlessly integrating with leading systems like SAP and Oracle, SmartHCM offers real-time analytics, customizable modules, and robust security. Enjoy 24/7 global support and a solution tailored to your unique needs, ensuring efficient and secure workforce management.

SmartHCM covers the entire employee life cycle by providing comprehensive modules that support every stage from hire to retire. It aids in recruitment through a dedicated Recruitment Portal and enhances employee engagement with an Employee Self Service (ESS) Portal. Additionally, SmartHCM offers robust leave management, workflow management, single-click payroll processing, request management, and final settlement, ensuring seamless support for employees throughout their journey in the organization.

It refers to a suite of software that organizations use to manage internal HR functions. From employee data management to payroll, recruitment, benefits, training, talent management, employee engagement, and employee attendance, HRMS software helps HR professionals manage the modern workforce.

The HRMS software help to manage the employee data along with managing their payroll, attendance, leaves, bonuses as well as automate processes including tax payments.

To find an HRMS that's a good fit for your business, evaluate solutions with the following five areas in mind.

• Security
• Reliability
• Centralized employee records
• Communication
• Return on Employee Investment (ROEI)

SmartHCM is human resource management system (HRMS) that helps businesses manage and automate their core HR processes such as employee data storage, benefits administration, time and attendance, and payroll.

SmartHCM seamlessly integrates with ZKTeco machines through API, ensuring smooth and efficient connectivity.

Yes, the SmartHCM Mobile App is protected with geo-fencing and offers live tracking via Geo tracking facility. These technologies ensure that only authorized users within designated geographic areas can access the app, enhancing security and providing accurate location-based services.

SmartHCM offers 24/7 support to facilitate clients around the globe. Our dedicated team is available via email, phone, and live chat. Additionally, clients can access our comprehensive support portal for a robust knowledge base, user guides, and training resources.

SmartHCM stands out with its comprehensive, cloud-based platform that combines advanced features and user-friendly functionality. Unlike many HRMS solutions, SmartHCM seamlessly integrates with SAP, Oracle, Microsoft Dynamics 365, Odoo, and more. It offers real-time data analytics for better decision-making and customizable modules to meet diverse organizational needs. Our 24/7 global support ensures you receive assistance anytime, and our robust geo-fencing and Geo-Tracking prioritize data security, giving you peace of mind while managing your workforce efficiently.

To choose an HR software, evaluate your organization's needs, and look for essential features such as payroll management, integration capabilities, user-friendliness, data security, and reliable customer support. Additionally, consider scalability and customization options to ensure the software can grow with your business. SmartHCM excels in these areas, providing comprehensive solutions with seamless integration, robust security, and 24/7 global support, making it an ideal choice for future growth and efficiency.

Yes, SmartHCM offers an Employee Self Service Portal and a Mobile Application with the highest level of detail and an easy-to-use interface. These tools are accessible round the clock and available in every language you need.

If you encounter an error while using SmartHCM, don't worry! We've got you covered. Simply reach out through our Online Support Portal, available round the clock. Easily generate a request for assistance, and our dedicated team will promptly address your issue. Additionally, access our extensive library of online training videos for self-help and quick resolutions.

SmartHCM provides a robust array of analytics and insights to empower your decision-making process. From dynamic BI Dashboards to Pivot table reporting, SmartHCM delivers customizable reports with the ability to handle infinite rows and fields instantly, providing unparalleled visibility into your workforce data.