tangible rewards

Tangible rewards are defined as rewards provided to recognize a job well-done and show appreciation. These can be either cash or non-cash rewards that can be assigned a monetary value. 

Tangible rewards create psychological empowerment for employees, leading to discretionary behavior, such as improved job performance and morale. For example, an employee is given a cash bonus for helping a high-valued customer in a difficult situation. 

This reward reinforces the employee’s decision to go ‘above and beyond’ their usual call of duty as part of their normal behavior. If an employee feels well-rewarded for showing this behavior, then they may display the behavior more regularly, as well as other positive behaviors, such as increased creativity.